FAQs

Have a query about John Players? Kindly see the list below. In case your are not able to find answers, please visit the
Contact Us section.



OUR STORES


Where can I find a John Players store in my city ?

We have a presence through more than 125 John Players Flagship stores across the country. You can find the detailed addresses and contact details of John Players Flagship stores on the Stores Locator on this site.

PURCHASE & RETURNS


What are the accepted method of payment at your stores?

We accept payment made through Cash or Credit/Debit cards. All major credit/debit cards are accepted at our stores.

Can I exchange a garment, in case if I change my mind about its design, colour, size etc.?

You can have the unused garment, with tags attached and the invoice copy, exchanged within 1 month, at the respective John Players store from where you purchased it.

SHOPPING


Can I purchase your products online ?

Yes, you can purchase our products online at shopjohnplayers.com

CONTACT US


What are the various ways by which I can contact you ?

You can email us at customercare.executive@itc.in or call us at 0124-4101010 from Monday to Friday 10 am to 5 pm