FAQs

Have a query about John Players? Kindly see the list below. In case your are not able to find answers, please visit the
Contact Us section.



OUR STORES


Where can I find a John Players store in my city ?

We have a presence through more than 360 John Players Flagship stores across the country. You can find the detailed addresses and contact details of John Players Flagship stores on the Stores section on this site.

PURCHASE & RETURNS


What are the accepted method of payment at your stores?

We accept payament made through Cash or Credit cards. All major credit cards are accepted at our stores.

Can I exchange a garment, in case if I change my mind about its design, colour, size etc.?

You can have the unused garment, with tags attached and the invoice copy, exchanged within 1 month, at the respective John Players store from where you purchased it.

Can I return or exchange a product by mail ?

We accept garments for exchange only at our stores, not by mail.

SHOPPING


Can I purchase your products online ?

Yes you can purchase our products online through our online shops on www.jabong.com, www.myntra.com and www.flipkart.com

CONTACT US


What are the various ways by which I can contact you ?

You can email us at lrbd.customercare@itc.in or call us at 0124-4101010. Alternatively, you can visit our visit 'Contact Us' section to give feedback and for trade enquiries.

How do I get information on your company for a project ?

There is a great deal of information about our business in the website. You could also visit the ITC Limited website www.itcportal.com for any further information that you need about the company.

OUR PRODUCTS & ADVERSTING


Do you accept outside product marketing ideas ?

While we appreciate people's creativity and interest in designing and marketing John Players products, we do not accept unsolicited ideas. We have a staff of marketing, design and product development professionals dedicated exclusively to creating and marketing products.

CAREER


How can I apply for career opportunities/jobs with your company?

You can email your resume to us at hr.irbd@itc.in with the subject as John players recruitment.

TECHNICAL


Which browers versions work best with Johnplayers.com?

Internet Explorer 6 or higher and firefox 1.5 or higher are best suited to view www.johnplayers.com

What are the optimal moniter screen size and colour settings for Johnplayers.com ?

1024 * 768 or higher.

TRADE ENQUIRIES


How can I apply to become an authorised retailer for your company ?

For any such trade enquiries , you can get in touch with the Regional Manager at the respective regional offices. Addresses of the Regional Offices are given below.

North

ITC Manesar Plot 3, Sector 5, IMT Manesar, 122050
Tel: 0124 - 4481448

East

ITC Ltd. LRBD, 2 Lee Road, 3rd Floor, Kolkata 700020
Tel: 9836144412, 9831126044

West

ITC Ltd. LRBD, Eucharistic Congress Building No. 1, 5 Convent Street, 4th floor Colaba,
Mumbai 400005
Tel: 022 – 22817767, 9820258051, 9702840123

South

ITC Ltd. LRBD, P. O. Pulikeshinagar, Bangalore 560005
Tel: 080-22981770, 9845152365, 9880363980